Terms and Conditions | Boston Bodyworker

Terms and Conditions

Refund Policy

All gift cards and services received at The Boston Bodyworker are non-transferable and non-refundable. If you feel that you were inadvertently charged for a service you did not receive, please contact the office and we will be happy to correct any inaccurate charges. The Boston Bodyworker is not responsible for lost or stolen gift cards.

Cancellation Policy

The Boston Bodyworker is not responsible for confirming or reminding patients of appointments. Our auto e-mail service is offered as a courtesy. We are not responsible for incorrectly typed e-mails, e-mails sent to spam folders or bounces from e-mail service providers.

Do not use our online contact form (above) for cancellations. You must call us at 617-778-7344 to cancel appointments. Thank you.

At The Boston Bodyworker, we value you as a friend and patient. We strive to provide a relaxing, educating, and healthy atmosphere. Our therapists treat everyone with respect and trust, and so deserve the same in return. They work a limited number of hours each week to ensure the best possible care.

If for some reason you are unable to make an appointment and any of these situations occur, please familiarize yourself with our cancellation process.
SEAPORT HOTEL GUEST: “Late Cancel” or “No Show”: $50 ROOM CHARGE
1st “Late Cancel” or “No Show”: No Fee.
2nd “Late Cancel” or “No Show”: 25% fee of the original price of the missed appointment.
3rd “Late Cancel” or “No Show”: 50% fee of the original price of the missed appointment.
Any appointment following these occasions will be subject to a charge of the full fee of the missed appointment.

Due to the significant discount offered with promotional deals such as Groupons and LivingSocial, The Boston Bodyworker reserves the right to charge a fee equal to the value of the offer purchased.

Groupons canceled with less then 24 hr. notice are subject to be charged up to the full amount of the Groupon paid amount.

Special note for Discounted Daily Deals (GROUPON, Living Social, etc): If you are using a Groupon or Living Social deal, it is only valid until the expiration date printed on your certificate. Please plan accordingly so that you may redeem your deal before its date of Expiration. The Boston Bodyworker is not responsible for appointments that are booked after your GROUPON or Living Social deal’s expiration date. You will be charged our regular rate at the time of your visit.

Groupons canceled with less then 24 hr. notice are subject to be charged up to the full amount of the Groupon paid amount.

If you have questions about our cancellation policy or if you feel that you were incorrectly charged for a missed appointment, please call and speak with us personally about the situation.

Rates

All rates are subject to change.

Service inclusive establishment

An 18% gratuity is added at the conclusion of all services

Special Promotions & Discounts

The Boston Bodyworker reserves the right to restrict and limit eligibility to special promotions. Those restrictions may include, but are not limited to:

a. New Patients Only
b. A maximum number of redemptions per person
c. Non-transferable
d. Valid for a specific period of time
e. May not be combined with any other offer or discount

The Boston Bodyworker has sole discretion to accept or reject discounts or promotions at any time.

Referral Program Terms & Conditions

Referral patient must be an initial patient to be eligible. Discount expires 30 days from referral visit. No cash value. Cannot be combined with any other discounts or promotions.

Memberships

Boston Bodyworker memberships are month-to-month, and may canceled at any time. Any unused Auto-Pays (monthly billed massage) will expire 30 days from contract termination date. All you would need to do is send an email stating your desire to cancel or fill out a form, in person, at the front desk with at least 5 days notice prior to your next scheduled billing date. Your billing date will occur on the first of each month unless otherwise determined.

Agreed to Terms of Membership upon Enrollment:
(a) I agree to purchase the [Monthly Membership for X$], as an automatic charge to my credit card, or automatic debit to my checking account each month until I make a request in writing to terminate.
(b) I hereby certify that I am the holder of the credit card, or an authorized signer on the bank checking account detailed below.
(c) I understand that I will be notified if my credit card or checking account payment fails to authorize for any reason, and that a $10 late fee will apply if I do not provide a valid credit card or checking account ACH information within 10 calendar days of the original rejection date.
(d) I understand that my service will be deactivated if my account becomes more than 30 calendar days late and any unused purchases will be forfeited. (e) I understand that all services at The Boston Bodyworker are non-refundable and non-transferable.

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